This privacy notice explains how GaffMotion collects, uses and protects personal information when you use our website, contact us or send us property photographs for our Could Be concept-image service.
Who we are
GaffMotion is an Ireland-based property concept visualisation service.
Email: sales@gaffmotion.com
For data-protection purposes, GaffMotion is the controller of the personal information described in this notice.
Information we collect
We may collect information that you provide directly to us, including:
- your name;
- email address and other contact details;
- property information;
- photographs you upload;
- instructions, preferences and messages relating to your request;
- order and payment-related information; and
- technical information generated when you use the website, where applicable.
Please avoid submitting unnecessary sensitive personal information in photographs or messages.
How we use your information
We use personal information to:
- review and respond to enquiries;
- provide quotations and confirm the scope of a request;
- produce and deliver Could Be concept images;
- deliver your images and process requested revisions;
- process orders and payments;
- communicate with customers about their request;
- maintain appropriate business and accounting records;
- operate, secure and improve the website; and
- comply with legal obligations.
Depending on the purpose, our lawful basis for processing may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, or our legitimate interests in operating, securing and administering GaffMotion.
Your property photographs
Property photographs you upload are used to provide the service you request.
GaffMotion may use specialist image-processing tools and software services to create concept visualisations from submitted photographs. This means photographs and related instructions may be processed by selected technology providers where necessary to complete your request.
GaffMotion does not automatically add customer photographs or completed work to its public portfolio. We will only use customer work for promotional or portfolio purposes where we have obtained appropriate permission.
You should only upload photographs that you are entitled to use and share with us.
Payments
Payments may be processed through Stripe or Revolut, depending on the payment method offered to you.
Where payment is completed directly through one of these providers, GaffMotion does not store your full payment-card details. Stripe or Revolut will process the payment information required to complete the transaction under their own privacy practices.
Who we share information with
We only share information where reasonably necessary to operate GaffMotion or provide the service you requested.
This may include:
- Hosting Ireland, which provides website hosting and email services;
- specialist image-processing and technology providers;
- Stripe and/or Revolut where used to process payments;
- cloud storage, backup or security providers where required;
- professional advisers such as accountants or legal advisers where necessary; and
- public authorities where disclosure is required by law.
We do not sell your personal information.
International processing
Some service providers may process personal information outside Ireland or the European Economic Area.
Where international transfers take place, appropriate safeguards required by data-protection law will be used.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or where we are required to retain it for legal, accounting or dispute-resolution purposes.
- General enquiries: normally kept for up to 12 months after the last communication.
- Uploaded property photographs: normally deleted within 90 days after the project is completed or cancelled.
- Generated concept images and working project files: normally retained for up to 90 days after final delivery.
- Order, invoice and accounting records: retained for at least 6 years where required for Irish tax and accounting purposes.
We may retain information for longer where reasonably necessary to deal with a legal claim, dispute, regulatory requirement or other legal obligation.
When personal information is no longer required, it will be deleted or securely disposed of where appropriate.
Hosting and email
The GaffMotion website and business email services are hosted through Hosting Ireland. Information submitted through the website, including enquiries and uploaded photographs, may therefore be stored on hosting infrastructure used to provide these services.
Cookies
The website may use cookies or similar technologies that are necessary for essential functions such as website security, administration and form operation.
Facebook (Meta) Pixel. To see which of our Facebook and Instagram ads bring customers, we may use the Meta Pixel, provided by Meta Platforms Ireland Ltd. It only loads if you click Accept on the cookie banner. It records that you visited our pages and, if you buy, that a purchase was made and its amount. We do not send Meta your name, email address, photos or order details. Meta’s own use of this information is covered by Meta’s Privacy Policy.
If you click No thanks, no advertising cookie is set. Your choice is saved in your browser. You can change it at any time:
Your rights
Depending on the circumstances, you may have rights under data-protection law including the right to:
- access personal information we hold about you;
- correct inaccurate or incomplete information;
- request deletion of your personal information;
- restrict certain processing;
- object to certain processing;
- receive certain information in a portable format; and
- withdraw consent where processing is based on consent.
To make a privacy request, email sales@gaffmotion.com with the subject Privacy Request.
We may need to confirm your identity before acting on a request.
Questions or concerns
If you have concerns about how your personal information is handled, please contact us first so we can try to resolve the issue.
Contact GaffMotionEmail: sales@gaffmotion.com
You also have the right to raise a concern with Ireland’s Data Protection Commission .
Updates to this notice
We may update this privacy notice if our services, technology providers or legal obligations change.
Last updated: 22 October 2026